Sun Devil Campus Stores West

Images of Sun Devil Campus Stores West

Opinions

• Nicholas Hall

  May, 29 2018
  ★ ★ ★ ★ ★
  Manager is very helpful
• Wyatt H

  Apr, 26 2018
  ★ ☆ ☆ ☆ ☆
  As an ASU student, this was the first time (and I can guarantee you this will be the last time) I will ever deal with their book rental service. I have never seen a place more disorganized and slow. I received an email about them arriving at the West campus, so when asked where my books were (books that I had already been charged for) they stated that they were “probably in the back... but there’s a lot of books there.” So when I asked to find mine because I have an assignment tonight, they said no because there’s a lot. This is a BOOKstore, of course there’s a lot of books. As a fellow ASU employee, I understand having to work with systems that may be slow or disorganized; however, I also know as an employee to do whatever I can for the person I am working with. These employees do not want to do any extra work to assist you and will do the bare minimum when interacting with you. They did not care that my assignment was due tonight, and they will not care when I receive a late grade for it. Who knows when I’ll get my book... but I’m hoping sometime this semester. Next time, I will willingly pay more to get all my books from Amazon. At least I’ll know I’ll get them on time and receive great service.

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